Salon Receptionist

About the position

Are you ready to be the heart of a vibrant salon where your smile and efficiency set the tone for an exceptional customer experience?

At Frenchies, we're looking for someone who doesn't just handle tasks but elevates our guest's day with their positivity and proactive service. Join us in a dynamic, stylish environment free from harsh chemicals and full of opportunities.

Frenchies Modern Nail Care
Frenchies is not your typical nail salon. Frenchies is a clean, modern, and engaging nail salon providing exceptional services for guests. When you visit a Frenchies you’ll find friendly professionals, a fun vibe, and a super clean inviting space that gives you all the good feels.

Core Values
Healthy: Provide a Healthy environment that contributes to the well-being and self-improvement of all.
Smart: Commit to smart business practices that embrace growth, change, and evolution.
Accountable: Deliver our very best in all we do and hold ourselves accountable for results.
Fun: Promote a positive, ego free, and fun culture where teamwork and transparency thrive.
At Frenchies, you'll love your work, and we'll love you right back.

Responsibilities
• Warmly greet guests and assist them with checking in and out
• Efficiently handle appointment scheduling and phone inquiries
• Uphold salon cleanliness and maintain our high standards
• Educate guests on the Frenchies Way and ensure a seamless experience
• Inform guests about the benefits of the Frenchies Polish Pass program, encouraging enrollment
• Provide attentive service throughout guests' visits to enhance comfort

Requirements
• Minimum of 2 years in customer service or sales experience.
• Exceptional communication skills and a professional demeanor
• Excellent multitasking abilities and a proactive work ethic
• A friendly, team-oriented attitude

Nice-to-haves
• Preferred experience in a receptionist or concierge role

Benefits
• Monthly bonus based on performance
• Employee and customer referral bonus
• Paid training on customer service and nail care education
• Opportunity to become a Nail Technician
• Employees receive substantial discounts on services and products
• Flexible Schedules - no late nights!